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Do’s and Don’ts in Trauma Support:

DO:​

  • Stay calm and regulate your tone of voice to be steady and soothing.

  • Validate their emotions with statements like, "It’s okay to feel this way."

  • Ensure physical safety by helping them move to a secure and quiet location.

  • Use simple grounding techniques like deep breathing to help them feel present.

  • Offer support without pushing them to talk or relive the event.

DO NOT:

  • Don’t say things like, "You’ll be fine" or "It’s not a big deal," as this minimizes their experience.

  • Don’t touch them without asking, even if it feels comforting.

  • Don’t force them to talk about what happened if they’re not ready.

  • Don’t make assumptions about how they’re feeling or what they need.

  • Don’t leave them alone unless they ask for space and are in a safe environment.

basic 
Grounding Exercises

5-4-3-2-1 Grounding Technique

  • 5 Things You Can See: Look around and name five visible objects.

  • 4 Things You Can Touch: Focus on textures and surfaces you can feel.

  • 3 Things You Can Hear: Pay attention to sounds around you.

  • 2 Things You Can Smell: Identify two scents (or imagine ones you enjoy).

  • 1 Thing You Can Taste: Savor a sip of water or notice the taste in your mouth.

 

Breathing Exercise

  • Inhale deeply through your nose for a count of 4.

  • Soften your shoulders

  • Exhale slowly through your mouth for a count of 6.

  • Repeat 4-6 times, focusing on the rhythm.

 

Grounding Affirmations

  • "I am here right now."

  • "I can feel my myself touching the ground."

  • "I am breathing."

  • "I am present in this moment."

  • "I am real."

initial Trauma Support Overview

What Is Trauma?

  • A distressing event that overwhelms a person’s ability to cope.

Signs of Trauma:

  • Emotional signs: fear, anxiety, numbness.

  • Physical signs: rapid heartbeat, shallow breathing.

First Steps:

  • Create a safe space and remain calm.

  • Use grounding techniques to help the person feel present.

  • Validate their feelings without trying to "fix" the situation.

When to Seek Help:

  • Signs of self-harm, severe withdrawal, inability to respond or continued distress beyond a few days.

Helplines and Resources:

This will be a clickable link to a list of local and national crisis hotlines.

Remember you are not replacing professional care.
Your role is to stabilize and support until help arrives.

After Mass Traumatic Events:

 

School Shootings / Natural Disasters / Mass Accidents​

  • Encourage collective safety and calm among groups.

  • Identify a safe space for individuals to gather and rest.

  • Remain sensitive to diverse reactions (numbness, crying, anger).

Learn More:

After Personal Trauma or Assault:

 

Rape / Physical Attack 

  • Help them feel physically safe by creating a secure environment.

  • Encourage grounding techniques (e.g., slow breathing or touching a textured object).

  • If possible, walk through their house with them to confirm windows/doors are locked.

Learn More:

After War, Bombing or Global Events

 

Cultural Attacks/ Car Bombings  / Mass Accidents​

  • Acknowledge feelings of helplessness.

  • Identify a safe space for individuals to gather and rest.

  • Encourage grounding

  • Call loved ones if possible

  • Find something safe to place your back against.

Learn More:

Situational Guidance

Contact us

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